Business Trading Address:
1 Pound Lane, Oakdale, Poole, BH15 3PS
Telephone: 01202 386296
Mob: 07703 495992
Business Activities our Services:
Main business activity - Paving /
Drive Laying /Road Surfacing. Secondary business activity - Landscaping
Payments accepted by: cash,
Insurance Details: Insurance
Provider: AXA Insurance Expiry Date: 17-10-2017
Applicable law: Unless
otherwise agreed, English law, with the English Courts having exclusive
jurisdiction in relation to any claim, dispute or difference concerning
the service and any matter arising from it.
Complaints: We always
endeavour to provide the best service and products for our customers.
However, on rare occasions, we recognise that there may be times where
our customers may not be completely satisfied. To ensure we are able to
put things rights as soon as we can, please read our complaints
procedure below and we will respond promptly to ensure complete
satisfaction. As soon as possible after the completion of the works,
please inspect the work to ensure everything has been carried out to our
usual high standards.
In the unlikely event there is anything you are not completely satisfied
with, please contact us as soon as you can in order that we can rectify
any problems as soon as possible.
In the first instance call Trevor on 01202 386296 or 07703 495992, or
write to us at T. P. Sherwood,
1 Pound Lane, Oakdale,
Poole, BH15 3PS, or email us at
we aim to respond within 2 days of receiving your complaint and where
possible, will provide you with a date to remedy any issues raised.
Where we are cannot resolve your complaint using our own complaints
procedure, as a Which? Trusted trader we use Dispute Resolution
Ombudsman for dispute resolution. In the unlikely event of a complaint
arising and you wish to refer your complaint to them please contact 0333
241 3209 or via their website
General terms and conditions:
A letter of engagement accompanied by our standard terms and conditions
will be provided at the start of any contract for works.
Construction Phase Plan (CDM 2015)
- CPP: We comply with the Health and Safety Executive requirements
and have a CPP Plan available for viewing and we will discuss this with
you as required throughout our contract.
Work Guarantees: All
works are guaranteed for 12 months from date of completion, this covers
parts and labour, please see our full guarantee document for further
information. Any specific manufacturer’s warranty will be provided on
request. Your statutory rights are not affected by our guarantee. Our
Warranties and Guarantees are not insurance backed.
Consumer Contracts (Information,
Cancellation and Additional Charges) Regulations 2013:
Notice of the Right to
Under the above named regulation you have a right to cancel this
contract during a period of 14 calendar days from the day this notice is
sent or given to you. During that period if you choose to cancel the
contract any money paid by you will be refunded.
However if you have already given written approval for the work to begin
before the end of the cancellation period you may be required to pay for
goods or services already provided.
If you wish to cancel the contract you must do so in writing and deliver
personally or send (which may be by electronic mail or post) this to the
person named below. You may use the form below if you want to but you do
not have to.
The notice of cancellation is deemed to be served as soon as it is
posted or in the case of an electronic communication from the day it is
Complete, detach and return this form only if you wish to cancel the
Customer Cancellation Notice
Name of customer: _______________________________________________
Address of customer: _____________________________________________
I/We hereby give notice that I/We wish to cancel my/our contract dated:
Customer signature:_________________________________________ Date:
This notice should be sent to : T.P.Sherwood,
1 Pound Lane, Oakdale, Poole, BH15 3PS
Work commencing prior to the expiry of
the Cancellation Period
I/We agree that: T.P.Sherwood
may commence work on _____________ (date), before my cancellation period
I understand that if I decide to cancel within fourteen working days, I
may be asked to pay for any work that has been done prior to my